How can we help?

Every bra page has a size calculator: choose your usual band and cup size and it shows your Madam Muse size. You can also open the size guide for the full chart.

Size up for comfort, or size down for a more secure fit.

Sizes depend on the style and range from XS up to 6XL. Each product page shows the sizes available for that style.

Contact us within 60 days of delivery with your order number. We can help with a different size or store credit, depending on your order and location. In many cases you won't need to send the original back.

For more coverage and support, we recommend the Full Coverage Jelly Bra.

Orders are processed in 1-2 business days, then delivered with tracking:

UK: 5-12 working days
USA: 5-8 working days
EU: 5-15 working days
Rest of the world: 7-20 working days

We email your tracking link as soon as your parcel is on its way. You can also use Track my order with your order number.

Yes. We ship to the UK, the USA, the EU and the rest of the world. See the delivery times above and our shipping policy.

We're sorry! Contact us within 7 days of delivery with your order number and a clear photo of the issue, and our team will take care of it.

Tracking can take a little while to update after dispatch. If it hasn't changed for several days, contact us with your order number and we'll look into it.

You can return your order within 60 days of delivery. Items must be unworn, unused, in new condition and in the original packaging. Read the full refund policy.

Contact us at support@madammuse.co or with the form on this page before sending anything back, and include your order number. We'll reply with the return instructions and the right return address (UK or US).

Return shipping is paid by the customer, and please share the return tracking number with our team.

Yes. Contact us within 60 days of delivery. Exchanges depend on product availability and your location, and we'll email you the replacement instructions. Store credit is also an option.

Once your return has arrived and been checked, your refund is processed to your original payment method within 2 business days. Original shipping costs aren't refundable unless the return is due to an error on our side.

No, we don't charge restocking fees.

Contact us as soon as possible with your order number. Orders are processed within 1-2 business days, so the sooner we hear from you, the better the chance we can update or cancel it before it ships.

Major cards such as Visa, Mastercard and American Express, and express checkouts such as Shop Pay, Apple Pay and Google Pay. You'll see every option available to you at checkout.

Yes. Payments run through Shopify's secure, encrypted checkout.

At checkout, in the discount code field, before you pay.

Hand wash cold, or use a delicates bag on a cold, gentle cycle. Lay flat to dry.

No. Heat can damage the CloudGel support, so always lay your bra flat to dry.

CloudGel is our metal-free support: a soft, flexible panel in the cup that lifts and shapes like an underwire, without the wire.

Yes. Metal-free CloudGel support lifts and shapes without the digging, pressure or stiffness of an underwire.

Our seamless styles are designed to disappear under clothing and move with you.

That's what it's made for: wireless support designed to lift, smooth and move with you, without digging or squeezing.