Shipping Policy — Madam Muse

Order Processing

Orders are processed within 1–2 business days before dispatch.

Estimated Delivery

Delivery time may vary due to customs or local carrier delays.

Tracking

A tracking link is emailed once your order has been dispatched.

Customs & Import Fees

International orders may be subject to customs duties.
Any local import taxes are the responsibility of the customer.

Address Issues

If an incorrect address is provided and the order has shipped, we cannot modify the delivery.
If the package returns to us, we will arrange reshipment (additional fees may apply).

Lost / Damaged / Missing Parcels

If there is an issue with tracking or delivery, contact us and we will help resolve it.

Packaging

We use discreet, unbranded packaging.